In today’s fast-paced digital world, businesses must continuously adapt and innovate to stay competitive. For auto repair shops, one of the most crucial aspects of growth is ensuring that your website attracts and retains customers. Whether it’s bringing previous visitors back to your site or reaching new potential clients, Identifix offers a comprehensive suite of digital marketing tools designed to help your business thrive.
With Identifix's all-encompassing digital marketing services, including On Demand, StealthID, and Direct Target, you can boost your online presence, engage more customers, and ultimately drive more traffic to your shop. Continue reading and learn about Identifix’s business aid.
Identifix, a Solera company, is best known for providing a robust suite of products and services tailored to the needs of auto repair shops. Among their various offerings, their digital marketing tools stand out as a powerful way to help repair shops boost customer engagement and improve profitability. By leveraging their integrated marketing platform, shops can enhance their marketing effectiveness and optimize their outreach across multiple channels.
Identifix understands that marketing is about more than just spreading the word; it’s about reaching the right audience with the right message at the right time. That’s why they’ve developed a comprehensive marketing platform designed for auto repair shops to attract, engage, and retain customers across various touchpoints, whether through email, print, Facebook ads, or display advertising. This multi-channel approach ensures that your message resonates with potential clients and helps them come back to your website or even directly to your shop.

One of Identifix’s most notable features is its On Demand platform, which gives auto repair shops the power to create customizable marketing campaigns at the click of a button. With On Demand, you can easily deploy targeted marketing materials that resonate with your customer base. Whether you need to create email campaigns, online ads, or print coupons, On Demand provides all the tools necessary to connect with your audience in a personalized and meaningful way.
A key feature of On Demand is its selection of customizable coupons that can be tailored to your shop’s offerings. These coupons come complete with critical disclaimers, expiration dates, and promotional messages that keep your shop front and center in your customers’ minds. For auto repair shops, offering time-sensitive deals and exclusive offers can be the perfect incentive to bring visitors back to your website and encourage them to schedule an appointment. With On Demand, you can create effective campaigns in a matter of minutes, bringing your promotional efforts to life in real-time.
This tool can be particularly useful when you want to follow up with previous visitors to your website who didn’t convert or customers who haven’t been back in a while. By sending personalized emails or running targeted ads, you can keep your offerings fresh in their minds and encourage them to return to your website or visit your shop.
What if you could track exactly who visits your website, what they’re looking for, and then send them targeted marketing messages based on that behavior? With StealthID, Identifix makes this possible. StealthID is an advanced website tracking technology that allows auto repair shops to de-anonymize their website visitors. Using StealthID, shops can gather valuable information about their visitors, including their first and last names, email addresses, and, in 90% of cases, their physical addresses.
StealthID goes beyond simple website analytics by combining visitor tracking data with information about what a visitor was browsing on your site. Were they checking out your tire repair services, browsing your available hours, or looking at a specific promotion? This data is captured, and in combination with visitor contact details, it is uploaded into the On Demand platform for further use.
Once you have this customer information, you can begin running omnichannel marketing campaigns that retarget these visitors across multiple channels, such as Facebook, Instagram, display ads, email, and direct mail. For example, if a visitor was looking at brake repair services on your website, you can run targeted Facebook ads that offer a discount on brake repairs or email them a reminder about your services. This level of personalization helps drive return visits to your website and encourages customers to book an appointment.
Direct Target is another vital feature of Identifix’s digital marketing suite. This tool allows you to launch highly targeted campaigns that focus on specific customer segments, ensuring that your marketing messages reach the right people at the right time. With Direct Target, you can segment your customer base based on demographics, behaviors, or past interactions with your website, allowing for personalized campaigns that drive meaningful results.
For example, if you know a customer recently visited your website to inquire about oil changes but didn’t follow through with booking an appointment, you can use Direct Target to send them a reminder or a special offer. This hyper-targeted approach ensures that your marketing efforts are not just broad but laser-focused on those who are most likely to convert, increasing your return on investment.
Identifix’s comprehensive suite of digital marketing tools — On Demand, StealthID, and Direct Target — offers auto repair shops a powerful way to not only bring visitors back to their websites but to engage and convert them into loyal customers. By combining advanced tracking technology with customizable marketing campaigns, Identifix allows you to retarget and personalize your outreach, ensuring that your messages hit the mark every time.
Whether you’re looking to drive more traffic to your website, engage visitors who’ve shown interest in specific services, or re-engage former customers, Identifix’s digital marketing solutions are designed to help auto repair shops grow their customer base and increase profitability. With Identifix, you’ll have all the tools you need to succeed in a competitive market and keep your business thriving.